Having Difficult Conversations

Led by Rhyl City Strategy

Would you like to feel more confident when responding to challenging situations? Join this training session led by RCS to learn about practical skills and strategies that can help you to navigate difficult conversations effectively.

The course will include:

• Discussing and understanding the nature of difficult conversations and why they occur
• Learning about strategies to manage and resolve conflicts
• Mastering the art of active listening to understand and respond appropriately
• Developing skills to provide positive feedback.

Presented in Welsh *with simultaneous interpretation provided.